Questions about ordering

Do you sell to the public?
Yes, we only accept online orders. No Walk ins. ​Order online for pick up at the factory.

Can I walk in and buy?
We are only accepting online orders at this time. Please, no walk-in orders. Shop Now

Can I buy a single gallon of syrup?
Of course you can! Order online for pick up at the factory.

Do you have a showroom?
No, not at the moment. Please check out our products online for easy ordering without the lines or wait.

What forms of payment do you accept?
Visa, Mastercard, American Express, Discover, JCB, UnionPay, check, and cash.

Why are some products not available for online ordering?
We are working hard to have all of our products available for online ordering. However, due to limited quantities on certain products, we are unable to feature some of our products online. Please contact us if you have any questions regarding products not featured online.

Do you sell any of your products in grocery stores?
Find our syrups and sparkling waters at your Foodland Hawaii, 7Eleven Hawaii, KTA, and Waianae Store.

Do you ship?
Yes, we ship to the Hawaiian neighbor islands and contiguous United States.

Do you have any other locations on the outer islands or mainland?
No, we do not at this time. Please order online for direct shipping.

Order Support
Email contact@islandmaidhawaii.com for order-related queries, include your ORDER NUMBER and FULL NAME.
Please prepare detailed photos of any shipping damages.

If no response in 48 hours, check your spam folder or message again.
We prefer communication via email and don't offer phone consultations for most inquiries.

Note: Check spam for emails from contact@islandmaidhawaii.com